Effective Date: 01-02-2026

Welcome to MAESBUY.com (“Website”), operated by MayaaEstore, a GST-registered business based in Bangalore, India. These Terms and Conditions govern your access to and use of our website and the purchase of products listed on it. By accessing or using this website, you agree to be legally bound by these Terms.

Please read them carefully before proceeding.

1. Eligibility

• You must be at least 18 years of age to use this website and make purchases.
• By using MAESBUY.com, you represent that you are of legal age and competent to enter into a binding contract under Indian law.

2. Use of the Website

You agree to use the website only for lawful purposes and in accordance with these Terms. You shall not:

• Use the website for fraudulent or unlawful activities.
• Attempt to gain unauthorized access to the website or its systems.
• Copy, modify, reproduce, or distribute any part of the website content, including product images, without our written permission.

3. Product Information

• We strive to ensure that all product descriptions, images, pricing, and availability are accurate.
• Due to differences in display screens, actual product colors may vary slightly from the images shown.
• All products listed are exclusive women’s innerwear; please refer to size charts and product descriptions before ordering.

4. Orders and Payments

• Orders will be confirmed via email after successful payment.
• We reserve the right to cancel or refuse any order at our discretion, including for pricing errors, stock unavailability, or suspected fraudulent activity.
• Payments are processed securely through trusted third-party gateways (e.g., Razorpay, Cashfree, PayU). We do not store your payment information.

5. Shipping & Delivery

• Orders are typically shipped within 1-2 business days.
• Delivery timelines may vary by location.
• Shipping charges, if applicable, will be mentioned at checkout.

6. Cancellation & Refund Policy

• Orders can be cancelled within 2 hours of placement, before shipment.
• Due to the intimate nature of women’s innerwear, we do not accept returns or exchanges unless the product is:
  • Wrongly delivered
  • Damaged or defective
• For full details, refer to our Cancellation & Refund Policy.

7. Brand Protection & Copyright

• MAES is a brand owned and operated by MayaaEstore.
• All content, including but not limited to product designs, logos, images, brand name, and website material, is protected under applicable copyright, trademark, and intellectual property laws.
• Any unauthorized use, imitation, reproduction, or misrepresentation of the MAES brand or its content is strictly prohibited and may lead to legal action.
• Use of our brand or content for commercial purposes without written permission is a violation of Indian intellectual property law.

8. Limitation of Liability

We are not liable for:

• Minor variations in product appearance due to screen/display settings.
• Delays or failures in delivery caused by external events beyond our control.
• Any indirect, incidental, or consequential damages arising from your use of the site or purchase of products.

Our total liability is limited to the value of the order placed by the customer.

9. User Account & Data

• You are responsible for maintaining the confidentiality of your account information.
• All personal data is handled in accordance with our Privacy Policy.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising out of or in connection with the use of this website shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be posted on this page and are effective immediately upon publication.

12. Contact Us

For any queries or support, please contact:

support@maesbuy.com
Mayaa Estore, Bangalore, India

Note: By using this website, you agree to these Terms and Conditions and acknowledge having read our Privacy Policy.